Who to talk to

 

If your concern is about safeguarding or child protection, please click here.

We are committed to helping your child achieve their potential; both academically and from a personal development point of view and our staff work tirelessly to achieve this.  We know that sometimes issue arise however and that you may need to share more information with the school or raise a concern and not necessarily know where to go to do this.  Please come and speak to us if you have any questions or concerns, more often than not we are able to find mutually acceptable solutions to situations.

If you do have a concern, in the first instance please raise it with your child’s class teacher.  More often than not, that resolves issues.  In some instances, you may need to escalate your concern in which case the following procedure should be followed:

  1. Raise issue with class teacher. If this does not satisfy your concern, move on to step two.
  2. Raise the issue with the relevant phase leader. For Years 4, 5 and 6, see Miss Durston; for Years 2 and 3, see Mrs Dixon; for EYFS and Year 1, see Miss Ralley. They can look into your concern with a bit more detail.  If that does not resolve the issue, move on to step three.
  3. Raise the issue with the Deputy Head, Mrs Maslin, who will listen to your concern and review what has been done in response so far and identify appropriate next steps. If this does not satisfy your concern, move to step four.
  4. Make an appointment to speak with the Headteacher, Mr Read. If after that your concern has still not been satisfied, he will be able to advise you on further action.